|
Frequently Asked Questions (FAQ) Overview |
|
This section will provide
answers to the most frequently-asked-questions (faq) to
WhiskazzandPawzz.com . There are also links on this page that
will direct you to special news or information regarding a
particular question.
|
|
|
Will my online order be secure
? |
|
|
Completely. We have fully
encrypted ordering and credit card processing using the widely
acclaimed MIVA shopping cart system.
|
|
top 
|
|
|
How long will it take to
receive my order ?
|
|
|
Shipping time for the average
order is 2 weeks, unless you designate 'special delivery'. It is
important to note that we carry inventory on all items displayed in
our catalog and on our website. Occasionally we will run into a back
order situation. If we do, we will notify you to let you know
expected timing for fulfilment of your order. Please understand that
some of our merchandise is produced by artists who create limited
quantities of their work each year. These items may take longer
periods of time to fill. Also, please review special ordering and shipping
info here.
|
|
top
|
|
|
What if I need to return the
products ? |
|
|
Please review our return policy here
. Also, you may receive return information by sending us an email,
telling us your order number and the problem, if any, with the
product.
|
|
top
|
|
|
What about shipping charges ? |
|
|
Shipping charges are assigned
according to the total cost of your order. During checkout, the
merchant processor will calculate and add it in automatically.
You can view our standard shipping charges by clicking here.
|
|
top
|
|
|
What about online sales tax ? |
|
|
Currently, there are no laws
specific to taxation regarding purchases made online. Nevertheless,
when you make a purchase from Whiskazz and Pawzz, you are buying
from a Delaware corporation, and Delaware is proud to be a
"Sales-Tax-Free" state!
|
|
top
|
|
|
Are all of the products
original ? |
|
|
Many of our products are
original pieces and if so, will be clearly designated as such. There
are, however, a variety of other items that are not considered
"original works" or "one-of-a-kind" pieces.
These were chosen because they satisfied other important criteria
for inclusion...uniqueness, humor, whimsy, and value.
|
|
Copyright © 2003
top |
