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About
Us
Find out
more about Whiskazz and Pawzz and contact us by clicking here.
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Products
Click on this link to jump to our Products Main section or make a
selection according to category from the list on this page.
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Ordering
Info, Shipping Charges & Returns
Please view our sales, returns,
shipping, security and privacy policies.
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Setup
Your Wish List
Submit a "Wish List" so your
family and friends will know what you want!
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Frequently Asked Questions
Click here to get answers to our most
commonly requested information.
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Services and Ordering
Information
» Return Policy
Satisfaction is Guaranteed...It is very important to us that you are fully
satisfied with your purchase(s). Should our merchandise fail to meet your
expectations, you can return it within a (30) day period, no questions
asked.
» Shipping and Handling Policy
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Total Amount
of Your Order |
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Shipping Charge
USPS Parcel Post (uninsured) |
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$0 to $26 US |
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$4.95 US |
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$26.01 to $50 US |
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$6.95 US |
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$50.01 to $75 US |
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$8.95 US |
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$75.01 to $100 US |
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$11.95 US |
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Over $100 US |
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FREE! (Continental US) |
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International Delivery |
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Amt. above +$35.00 US |
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Orders are shipped (with
few exceptions) within two to three working days of their receipt and
are sent via USPS Parcel Post.
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Shipping via USPS Parcel
Post "Insured" is based upon the Postal Service's
rate structure and will result in charges of only a few dollars more
than the rates shown above. Please refer to the table shown
below.
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Although there is no
sales tax for the State of Delaware, any other taxes and applicable
duties paid by recipient.
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Please allow additional
time for international delivery.
» Rush Delivery
We would be happy to ship your order via USPS Express Mail to ensure
delivery overnight (in most cases) anywhere in the Continental US or 2nd
Day (in most cases) to Alaska, Hawaii, Puerto Rico and USVI. This, of
course, is based on product availability. The cost of Rush Delivery is
$21.50 per package, with every attempt made to ship your entire order in a
single package.
» Insurance
Insurance via the USPS is available at your request for purchases up to
$5000 and reflect the USPS's current rate structure (subject to change)
for insured mail as found at www.usps.com . Currently (as of 6-30-2002)
the fees are as follows:
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COVERAGE |
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FEE |
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$.01 to $50 US |
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$1.50 US |
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$50.01 to $100 US |
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$2.40 US |
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$100.01 to $1,000 US |
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*$2.40 US + |
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* plus $1.10 for each $100 over $100 in desired coverage up
to $5,000. |
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» Consumer Service and Order
Inquiries
Please do not hesitate to call, email or write us, if you have any
questions about our products or services. Email us anytime at:
whiskazzandpawzz@whiskazzandpawzz.com
We can be reached by telephone at (toll free) 888-268-0900, Monday through Friday from 8 am to 8 pm Eastern Time, or
by writing to the following address:
Whiskazz and Pawzz
500 Hockessin Corner
Hockessin, DE 19707
» Privacy and Security Policy
We do, of course, ask you for certain kinds of personal information in
order to provide the services you request. And, to enhance your visits to
WhiskazzandPawzz.com, we may utilize cookies.
We go to great lengths to keep your financial information private and
safe. All credit card transactions occur within a secure section of our
site to protect you from any loss, misuse or alteration of information
collected, so you can buy online with confidence. If you have any
questions about security or privacy issues please contact us.
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